'Cause we are living in a material world
We know your Portal needs to be a good looking app. It is the front door to your service. The clean design of DeskDirector has been one of our most commeted on features. But there should always be improvement.
We want your customers to have the newest technology, the best user experience, and to know you as one of their most trusted partners.
We've answered your call, with a brand new design based on Google's Material Design.
Material design is used everywhere. Your customer's phones, the websites they visit. The benefit of this visual language is that they already know how it works. Material design is the result of a huge research project at Google to make User Interfaces easier to use and more intuitive.
As nice as they are, It's not all about the looks
Beyond the visual revamp. We have added many improvements under the hood:
- Inline images
- Attachments
- Markdown Support
- Dashboard
- Avatars
With more to come ....
Access the Alpha/Beta
Your current client has another domain now:
https://yourdeskdirectordomain.deskdirector.com/portal/beta
This is where you or your clients can go and test out the new design.
Please give us your feedback!
This is an early build, so there will be bugs, and things you won't like. Tell us so we can make the best product possible:
https://deskdirector.zendesk.com/hc/en-us/articles/214736283
Kind regards,
DeskDirector team