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GDPR and DeskDirector

On May 25th, 2018, the EU’s new General Data Protection Regulation (known as GDPR) has gone into effect. This new standard defines how businesses need to protect the privacy of EU residents.

At DeskDirector, we take your privacy very seriously and are proud to announce that our systems and processes are GDPR compliant.

Security and privacy have been designed into DeskDirector from the start.

Some of the ways we protect your privacy include:

  • We minimize the personal information we collect, and only do so with your expressed permission

  • All our systems and data are hosted with a highly certified, Tier 1 hosting provider: Amazon Web Services

  • EU customers may choose to be hosted in the EU zone

  • Minimizing the number of data processors we use, and ensuring none of them have access to unnecessary data. All vendors who connect to our production system go through a stringent vendor management process.

  • All connections to DeskDirector are encrypted

DeskDirector partners own the data they store in DeskDirector at all times. We only process that data as appropriate for the services provided.

If you have any questions about your privacy or the security of your data, including needing information on providing access or erasing your data, please contact: support@deskdirector.com