Best Practice: add a homepage link to your portal
Choosing DeskDirector as your main weapon of mass customer success can become even more powerful,...
DD Tech is an all-in-one tool that sits on top of your help-desk ticketing system.
It is designed for Level 1 & 2 help-desk technicians to improve efficiency and productivity.
DD Tech is ready to use and has been repeatedly tested by your peers. We’ve made sure you get the most value from us.
Simply Go to https://{your deskdirector subdomain}.deskdirector.com/tech
Login with your PSA or membership ID and get ready to smash some tickets.
Get started here.
You can get additional seats by purchasing a DD Chat & Broadcast add-on component or, alternatively, a DD Tech 5 Seats Pack.
DD Tech is available for our customers who have Gold or Platinum DeskDirector Portal.
The portal helps you improve your customer service whilst DD Tech is used for level 1 & 2 help-desk efficiency. Both the products have been designed to complement one another and will provide you the best value when used in conjunction.
