Currently DD Tech is only available for our customers who have DeskDirector Portal.
The portal helps you improve your customer service whilst DD Tech is used for level 1 & 2 help-desk efficiency. Both the products have been designed to complement one another and will provide you the best value when used in conjunction. Look at our Customer Portal Interactive Demo.
Join us on this journey of customer service evolution!
Overall DD Tech is a great tool for our entry level engineers.
Teaching and learning the market leading PSA systems is overwhelming, and the most time consuming part of onboarding a new engineer.
DD Tech bundles all our core features, places them in an intuitive layout, and allows our engineers to perform our businesses core actions without having to touch our PSA.
Currently, we are giving out DD Tech to only our customers - we believe that you will be able to get the most value when the two products are used in-sync.
Try our flagship product, DD Portal - an all-in-one platform for your customers to interact with you.